Embassy Suites By Hilton Wilmington Riverfront

Breakfast - only a slight issue - I think they need a front of house manager to welcome breakfast guests and also make sure that everything is running smoothly - the customized omlette station was had long lines and when my husband went back for his someone else had taken it - the self service was also overcrowded and items were not being replenished although the food was good and there was nice variety - I had to hunt down a fork and no one seemed in charge of making sure things ran smoothly - tables also needed to be cleared promptly - we arrived at about 930 so to be fair this may have been just the last 30 minute rush - I liked that the dining staff were friendly and asked if we wanted coffee before they cleared up - it was pleasant overall Check out: I think housekeeping could be a bit gentler - it felt they were rushing and under pressure about reminding us that we had to check out at 11am - we were especially surprised that a member of housekeeping actually opened the door without permission before 11am and also at 11am knocked - a few minutes grace would have been nice - I think that the staff was very nice other than that I loved the diversity of the staff and guests - and the relaxed and upscale decor. Room - the room was excellent - the river view wonderful - we would definitely stay again - I think that they could have made it better by giving more than complimentary water - it would have been nice to get some complimentary fruit or candy, toiletries and notebook and pen for example for paying over $200 a night that extra touch would have made it exceptional Summary of positives Location Parking Diversity of staff and customers Decor Cleanliness Dining area and pleasant dining staff Great views of the river

Nice hotel, conveniently located for traveling by car. It is very convenient for walking along the river embankment and through the city center. Very friendly and helpful staff (Sara at the reception was stunningly attentive to details) A good view from the room window to the river, but the windows in the room did not open and the room itself is a little inconvenient layout for a family of 4 people. I recommend it for a short stop in Wilmington and sightseeing in the city.

Upon checking out the staff accommodated us which is big for me because I have a Down syndrome son with a lot of medical needs.

Staff was impressive. Kind and very accommodating. I enjoyed the warm pool and the yummy breakfast

The staff was exceptional. We enjoyed being treated special worth two complimentary drinks and two bottles of water We totally enjoyed the Steam Restaurant! Walking on the boardwalk was nice. Starbucks to get us going on the road again and a valet to bring our vehicle. We have been spoiled and pampered and loved it!!